In the current technological age of apps, internet, lightning fast customer service and increasing work pressure, it’s important that our hotels put great value on how we spend our time there. Hotels are there to promote relaxation whilst also offering us an ease of access to our jobs. The flexibility demanded of our busy lifestyles means that hotels need to find the perfect balance of luxury and functionality, keeping their guests happy and their rooms booked. Word of mouth, or more to the point in the modern age, word of social media, makes the hotel guest one of the most direct and efficient gateways to a thriving hotel and increased bookings. So, what are the key factors which help a hotel thrive?
It has been suggested that one of the main elements which are at the very least expected by hotel guests is internet connectivity. Having WIFI access means that hotel guests are can stay connected whether for entertainment purposes or for their work. Work connectivity is a vital attribute in hotels such as the hotel Caleta. With so many busy travellers racking up the air miles for business purposes, it’s important that wherever they are, they can stay connected for work. With our work – life balance teetering on the brink of being unhealthily disproportionate in the modern world, the least hotels can do is make guests work commitments as fluid as possible.
Hotel rooms need to offer guests as much as, and if possible, more than their homes could. A token of gratitude and thanks from the hotel for choosing their services should be intuitive on any hotels agenda. For instance, mineral water and fresh fruit should be left for guests upon their arrival, a refreshing detour from the cellophane packaged airport food and quick processed bites usually eaten on travel. On top of this, there should be hotel room coffee and tea making facilities and especially important for those chill out days, a minibar with luxury items. Alongside the consumable goods, hotels are increasingly expected to have the best HD television and a wide array of channels for guests to browse as well as showering facilities, soaps, towels and shampoos to have guests feel rejuvenated and pampered.
Gone are the days when hotels can merely offer rooms. Nowadays, hotels must be a luxury gym, spa, social space, party space and even business meeting spaces. Hotels must offer guests and visitors alike fine dining, energetic breakfasts, entertainment and a general ambiance of calm and fun, helping them start their day in the right frame of mind.
Gibraltar’s Caleta Hotel
The Hotel Caleta in Gibraltar offers all of this and much more. With one of the best restaurants in Gibraltar alongside beautiful views of the rock of Gibraltar and the Mediterranean Sea, guests will be swept away by the views and will enjoy a wide range of foods and entertainment. Whilst the spa and gym facilities are to die for, you’ll also want to take full advantage of the hotels function rooms, suitable for everything from a lively wedding to a serious business meeting. Whatever your needs in the modern world, the Hotel Caleta will undoubtedly cater to them.